There are several people involved in your shopping trip, all of whom are dedicated to making sure you receive great service and great quality. Our expertly trained shoppers always pick products which are the freshest and have the longest use by dates. They also carefully select the best goods as if you were shopping for yourself. They ask themselves the question "would I buy it?" and therefore don’t send out anything that is not of the highest quality. When packing your products our team are trained to separate food from non-food, chilled from frozen and they place heavy items on the bottom to avoid any squashing. Just like you would if you were shopping for yourself. We also store all products in climate-controlled areas – including in our vans. This ensures that your shopping is delivered in top condition and arrives at the correct temperature.