In case you decide to claim the right to withdraw from the contract, inform us about it in the form of unambiguous statement by email to tesco_sk@tesco.com or by post to Tesco TESCO STORES SR, a.s., Centrálna kancelária (Head Office) – Potraviny domov (Home Delivery), Cesta na Senec 2, 821 04 Bratislava. To do this, you can also use a template for withdrawing from the contract that we personally gave you upon delivery of your purchase (Attachment 2), or you can download it at our website.
If you wish to return the goods, don’t mail it C.O.D. Once we receive the contract withdrawal form, we will e-mail you with a confirmation of your withdrawal from the contract and then ask you to specify the way and place of taking over the goods you want to give us back. If you prefer to send the goods by post, wrap it the way it won’t damage itself.
Once you withdraw from the contract, you are obliged to return the goods within 14 days in the exact shape as it was purchased (unwrapped, undamaged), otherwise we are entitled to claim compensation for the caused damaged or unjust enrichment. Also, the goods need to be accompanied with complete documentation, equipment and receipt confirming the purchase.
After receiving the contract withdrawal, we will refund you within 14 days for the returned goods to the account you used to pay for the goods. Since the contract withdrawal doesn’t cover the withdrawal from the costs for the shipping that was provided to you, the costs are born by consumer. If the price was deducted to zero due to a special offer, but by returning the goods the consumer no longer meets the conditions, the returned sum will be deducted by the original shipping costs.
If you wish to return the goods, don’t mail it C.O.D. Once we receive the contract withdrawal form, we will e-mail you with a confirmation of your withdrawal from the contract and then ask you to specify the way and place of taking over the goods you want to give us back. If you prefer to send the goods by post, wrap it the way it won’t damage itself.
Once you withdraw from the contract, you are obliged to return the goods within 14 days in the exact shape as it was purchased (unwrapped, undamaged), otherwise we are entitled to claim compensation for the caused damaged or unjust enrichment. Also, the goods need to be accompanied with complete documentation, equipment and receipt confirming the purchase.
After receiving the contract withdrawal, we will refund you within 14 days for the returned goods to the account you used to pay for the goods. Since the contract withdrawal doesn’t cover the withdrawal from the costs for the shipping that was provided to you, the costs are born by consumer. If the price was deducted to zero due to a special offer, but by returning the goods the consumer no longer meets the conditions, the returned sum will be deducted by the original shipping costs.